What is CopierExpert?
CopierExpert is as a vendor-neutral provider that acts as an
advocate for schools and businesses to help them optimize the
cost and performance of their copier/printer fleets. We provide
outsourced services to administrators and business executives
responsible for their organizations’ copier/printer fleet
investment. Customers come to us because they want to save money
and improve the performance of their copier/printer fleet, but
they lack the time, resources or expertise to fully address these
issues. In addition, these customers are skeptical of copier/printer
vendors, realizing it is not necessarily in these companies’
self-interest to reduce costs (lower profits) and improve service
(higher expenses).
CopierExpert is NOT a seller of equipment, nor are we a middleman
that makes a commission by reselling copier/printer vendors’
equipment or services. In fact, CopierExpert’s compensation
is based NOT on how much you spend, but on us saving you money.
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Can CopierExpert really do a better
job of optimizing copier/printer fleets than copier vendors?
Yes. In fact, CopierExpert guarantees a 30% ROI, higher uptime
and bulletproof vendor accountability. In each of our solution-specific
packages, we bring together expert industry knowledge, best practices,
software automation and Web-based technologies. These services
and tools tackle cost and performance issues present in each stage
of the copier/printer fleet lifecycle—assessment, acquisition
and management. The ultimate result is dramatic costs reductions,
performance improvements and uptime increases. These solution-specific
packages give administrators and business executives the knowledge
and capability to take back control of their copier/printer fleets.
Solution-Specific Packages:
| PRINTER FLEETS |
| |
Print Fleet Optimizer for K-12 |
| |
Print Fleet Optimizer for Higher Education |
| |
Print Fleet Optimizer for Enterprise |
COMBINATION OUTPUT FLEETS
(PRINTER/COPIER/MULTI-FUNCTION) |
| |
Integrated Fleet Optimizer for K-12 |
| |
Integrated Fleet Optimizer for Higher Education |
| |
Integrated Fleet Optimizer for Enterprise |
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What is Copy Fleet Optimizer for K-12?
Copy Fleet Optimizer for K-12 (CFO/K-12) is an outsourced, copier
fleet watchdog service that delivers three critical benefits to
K-12 districts:
- Guaranteed 30% ROI.
Your district will save at least $1.30 in hard costs for every
$1.00 spent. If CFO/K-12 does NOT deliver at least 30% ROI,
fees are reduced until you achieve the guaranteed $1.30 savings.
(You should know some school districts have realized as much
as $2.30 in savings per $1.00 spent on CFO/K-12).
- Higher performance/uptime.
CFO/K-12 doesn’t achieve savings by bringing in inferior
equipment or by forcing users to do more with less. Instead,
CFO/K-12 employs a “right-sizing” approach that
eliminates the most common cause of downtime: under-powered
copiers being placed in situations where they get overworked
and break down. In addition, service levels that meet your district’s
specific uptime requirements are written into your service agreement
with iron-clad provisions for strict enforcement.
- Bulletproof vendor accountability.
Most copier service contracts are written by copier vendors.
Frankly, this is the fox guarding the henhouse. CFO/K-12 creates
a service agreement that is written to address your district’s
specific requirements. For example, guaranteed service levels
are specifically spelled out. Further, required vendor actions/remedies
when those service levels are not met are also spelled out.
No excuses. Your district is never locked into a no-win situation,
waiting months for a non-responsive vendor’s one-sided
contract to expire.
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How does CFO/K-12 work?
In the three phases of the copier fleet lifecycle — assessment,
acquisition and management — there are many opportunities
for hidden costs or less-than favorable performance standards
to be inadvertently (or purposefully) introduced. CFO/K-12 acts
as your expert watchdog in each of these phases to deliver reduced
costs, improved performance and higher uptime. Best of all, all
of this is accomplished while dramatically reducing the time and
costs associated with acquiring and managing your copier fleet.
- Assessment phase:
Many copier vendors offer a “free” analysis as a
sales tool for selling their specific products/services. Oftentimes,
these amount to nothing more than an inventory of the machines
currently in place. (Admittedly, even this is a positive step
forward for some large, highly-decentralized school districts.)
In most cases, the copier vendor then uses this inventory list
as a template for replacing the existing machines with newer
models.
CFO/K-12 is different. It employs a capabilities-based assessment
of needs that establishes true benchmarks for your optimum solution.
The result is a much more precise description of the specific
copier requirements needed in each and every department, building
and/or user group. Instead of propagating past mistakes, a CFO/K-12
assessment provides a fresh start grounded in what’s happening
now and how current trends will project into the future:
- Identify copiers that need to replaced and, just as importantly,
copiers that should be retained
- Right-size copiers and their duty cycles to match actual
usage
- Define configuration requirements (sorting, automatic binding,
faxing, etc.) that address end user needs
- Set cost targets, equipment performance targets, performance
targets, uptime targets and service targets
- Determine vendor performance standards
- Acquisition phase:
Think how much more knowledgeable and prepared you were for
negotiating your second copier contract. Now take that learning
curve and extend it over thousands of negotiations and you have
an idea of the expertise CFO/K-12 brings to your side of the
negotiating table during the acquisition phase. And that’s
just the beginning of CFO/K-12’s value.
CFO/K-12 provides an online RFQ/RFP process that completely
addresses the specific needs, objectives, goals and strategies
of your school district, regardless of the number of copiers,
locations or vendors involved in the process. Moreover, CFO/K-12’s
best procurement practices reduce the workload on administrators,
eliminate wasted effort and speed up the overall acquisition
timeframe. Finally, CFO/K-12 makes all aspects of the acquisition
phase open and transparent, allowing for fair evaluation of
vendors/bids across multiple variables:
- Equipment, service and pricing
- Financial options: lease, rent, purchase, per-page, etc.
- Fleet management
- Contract flexibility
- Equipment configurations
- Equipment and vendor performance standards
- Remedies for non-compliance with service agreement terms
CFO/K-12 provides you with the Web-based analytic tools you
need to rapidly and precisely compare the various bids to identify
the exact balance of pricing, terms and service levels that
meet your budget and performance needs.
- Management phase:
Customers constantly tell us this phase is their biggest source
of headaches and cost overruns. Keeping up with breakdowns,
enforcing contract terms, requesting service calls, resolving
billing discrepancies, etc. can be an overwhelming task. CFO/K-12’s
outsourced management service removes these day-to-day burdens
from administrators. It allows proactive improvement in the
cost and performance of copier fleets and minimizes the constant
jumping from emergency to emergency:
- Continually optimize costs of service contracts
- Effortlessly resolve supplier invoicing errors
- Quickly rectify sub-par device and supplier performance
- Easily see true costs of document production
- Rapidly resolve device utilization issues
It’s no secret that in an era of shrinking budgets, copier
fleet offers an immediate opportunity to cut expenses without
adversely affecting the quality of education. The challenge:
find the solution that delivers the maximum benefit for the
minimum cost. We believe that CopyFleet Optimizer for K-12 is
that solution.
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What do you mean by “best practices?”
We mean practices that have been proven over time to best minimize
cost/waste and best maximize effectiveness/efficiency. In the
assessment phase, for example, best practices are reflected in
the 7-variable survey that more accurately identifies the true
requirements for your copier fleet. In the acquisition phase,
best practices are exemplified by the Web-based RFQ tool that
ensures best-possible-pricing/terms while eliminating waste and
inefficiency. And in the management phase, automated alerts that
notify a vendor to provide scheduled maintenance is a best practice
because it proactively prevents breakdowns. These are just three
of the over 75 best practices built into the CFO/K-12 package.
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Won’t CFO/K-12 make me look like
I haven’t been doing my job?
Absolutely not. CFO-K-12’s singular combination of outsourced
services, expert industry knowledge, best practices, software
automation and Web-based technologies has not been available up
to this point. The systems and capabilities simply did not exist.
However, now that this package is here and being used by K-12
districts all over the U.S., the only way you can look like you’re
not doing your job is if you do NOT find out what CFO/K-12 can
do for your district.
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What makes you different from a copier
vendor?
We are NOT a seller of copier equipment or service contracts,
nor are we a middleman that makes a commission on the sale of
these. In fact, CopierExpert’s compensation is based NOT
on how much you spend, but on us saving you money.
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What does CFO/K-12 cost?
CFO/K-12 is a fee-based, fixed-cost program—not an open-ended
consulting engagement—that guarantees $1.30 in hard savings
for every $1 spent on fees. After assessing the size of your fleet
and the scope of the project, we provide you with a proposal that
includes an estimate of fees, as well as an estimated ROI, before
we begin work.
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What brand of equipment does CFO/K-12 recommend?
CFO/K-12 is an objective, vendor-neutral approach. It does not
recommend specific brands of equipment.
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Find out more. Call CopierExpert
today at 877-388-8616 and ask to speak to one of
our K-12 specialists. |
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